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Refund Policy

Our policy lasts 45 days. If 45 days have gone by since your purchase, we unfortunately can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.

Non-returnable items

Sale items (with the exception of promotional or 1-day sales). However, sale items which are found to be defective may be exchanged.
Items that have been damaged by the customer.
Items which show signs of use.
Items which have a heavy cigarette or perfume odor.
Items returned under any of the above conditions will be immediately returned to the sender.

To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Support@beautylifeshop.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at 

Support@beautylifeshop.com and send your item back to the manufacturer.


Shipping
To return your product, send us an email at Support@beautylifeshop.com and we will provide an address to be sent to.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

After we have received your returned merchandise, please allow 5 to 14 business days to receive your refund or exchanged items (International customers, please allow 7 to 30 business days for your refund or exchange).

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